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Destination Management Services

Airport Arrival Services
  • Transfer to the hotel via mixed fleet of chartered vehicles
  • Luggage transported with guests or via luggage truck
  • Radio communications between airport and hotel staff
  • All airport taxes
  • Lost luggage assistance
  • Driver and baggage handler gratuities
  • Optional Enhancement: Specialized greeting for each guest, bottled water
Airport Departure Services
  • Transportation via mixed fleet of chartered vehicles
  • Luggage transported with guests or via luggage truck
  • Coordination with hotel staff to establish timing for bag pull
  • Hotel and airport assistance provided by DMColombia staff
  • Porterage and baggage handling fees Driver and baggage handler gratuities
  • Driver and baggage handler gratuities
  • Optional Enhancement: Departure notices for each guest room (does not include room delivery fee)
Colombia National Flights Cross-fielding Services
  • Assignment of DM Colombia crossfielding captains based on the number of guests arriving
  • Production of appropriate signage (if not provided by client)
  • Meeting and greeting of passengers
  • Verification that the final destination is correctly marked on all luggage
  • Assistance with any missing luggage
  • Porter service for the transfer of bags to national airport terminal
  • Escorting guests to the national terminal via shuttle
  • Assistance with check-in and early departure if available
  • Coordination with destination staff regarding ETA and transportation arrangement