Destination Management Services

Airport Arrival Services

• Transfer to the hotel via mixed fleet of chartered vehicles
• Luggage transported with guests or via luggage truck
• Radio communications between airport and hotel staff
• All airport taxes
• Lost luggage assistance
• Driver and baggage handler gratuities
• Optional Enhancement: Specialized greeting for each guest, bottled water

Airport Departure Services

• Transportation via mixed fleet of chartered vehicles
• Luggage transported with guests or via luggage truck
• Coordination with hotel staff to establish timing for bag pull
• Hotel and airport assistance provided by DMColombia staff
• Porterage and baggage handling fees Driver and baggage handler gratuities
• Driver and baggage handler gratuities
• Optional Enhancement: Departure notices for each guest room (does not include room delivery fee)

Colombia National Flights Cross-fielding Services

• Assignment of DM Colombia crossfielding captains based on the number of guests arriving
• Production of appropriate signage (if not provided by client)
• Meeting and greeting of passengers
• Verification that the final destination is correctly marked on all luggage
• Assistance with any missing luggage
• Porter service for the transfer of bags to national airport terminal
• Escorting guests to the national terminal via shuttle
• Assistance with check-in and early departure if available
• Coordination with destination staff regarding ETA and transportation arrangement